Frequently Asked Questions
What makes Glazzy's Scrubs different?
Glazzy's Scrubs are designed with a focus on comfort, functionality and modern style. Our goal is to create scrubs that healthcare professionals feel comfortable and confident wearing throughout their shift, without compromising on a clean, professional look.
Who are Glazzy's Scrubs designed for?
Our scrubs are designed for healthcare and allied health professionals, including nurses, doctors, paramedics, dentists, veterinarians, aged-care workers, students and other healthcare professionals.
How do I choose the right size?
We recommend checking our Size Guide before placing your order. Compare the measurements provided with a well-fitting set of scrubs you already own for the most accurate fit. Suggested weight ranges are provided as a general guide only, as height, body shape and preferred fit can affect sizing. If you're between two sizes or prefer a more relaxed fit, we recommend considering the larger size.
Are the men's and women's scrubs sized differently?
Yes. Our men's and women's styles have their own sizing measurements, so we recommend referring to the appropriate Men's or Women's Size Guide rather than relying solely on your usual clothing size.
Can I buy the scrub top and pants separately?
Our Essential Scrub Top and Essential Scrub Pants are available individually, allowing you to choose the size you need for each piece. You can also purchase the Glazzy's Essential Scrub Set for a complete matching look.
What colours are available?
Glazzy's Scrubs are available in a carefully selected range of colours designed to suit different workplaces and personal styles. Available colours are displayed on each product page, with additional colours planned as the Glazzy's range expands.
How should I care for my Glazzy's Scrubs?
Always follow the care instructions provided with your garment. To help maintain the appearance and longevity of your scrubs, we recommend washing similar colours together and avoiding harsh washing products unless required by your workplace's infection-control procedures.
Do you offer exchanges if I order the wrong size?
We understand that finding the right fit when ordering online can sometimes be difficult. Eligible unworn and unwashed items can be exchanged in accordance with our Returns & Exchanges Policy. We recommend checking the Size Guide carefully before ordering.
How long will my order take to arrive?
Delivery times depend on your location and the shipping option selected at checkout. Once your order has been dispatched, you'll receive confirmation and tracking information where available. Estimated shipping times can be found on our Shipping & Delivery page.
Do you ship Australia-wide?
Yes. Glazzy's Scrubs ships to customers throughout Australia. Shipping costs and available delivery options will be displayed at checkout.
Do you offer free shipping?
Free shipping may be available when your order reaches our specified minimum spend. Any current free-shipping offers and requirements will be displayed on our website or at checkout.
Can I track my order?
Yes. Once your order has been dispatched, you'll receive tracking information so you can follow your delivery.
What happens if my order arrives damaged or incorrect?
If you've received an incorrect, faulty or damaged product, please contact us as soon as possible with your order number and photos of the item. We'll review the issue and work with you to arrange an appropriate solution.
Can healthcare businesses order Glazzy's Scrubs for their team?
Yes. We welcome enquiries from healthcare practices, clinics and other organisations interested in purchasing scrubs for their teams. For larger or bulk orders, please contact us directly so we can discuss your requirements.
Do you offer discounts for students or healthcare workers?
Glazzy's Scrubs may offer promotions and special offers throughout the year. Follow our social media channels and sign up for our mailing list to stay up to date with current offers.
Are Glazzy's Scrubs available for pre-order?
Selected products or new releases may be available for pre-order before general availability. When purchasing a pre-order item, the expected dispatch timeframe will be clearly displayed on the product page. If your order contains both in-stock and pre-order products, shipping arrangements may vary depending on the items ordered.
Can I change or cancel my order?
If you need to change or cancel an order, contact us as soon as possible after placing it. We'll do our best to accommodate your request; however, once an order has entered processing or has been dispatched, we may not be able to make changes.
How can I contact Glazzy's Scrubs?
If you have questions about sizing, products, orders or anything else, we'd be happy to help. Contact us through our Contact Us page or via the contact details provided on our website.